Reordering your checks through Bank of Pontiac is quick and easy. We offer numerous options for ordering checks, including in person, over the phone or online.

Making changes to your checks?

It’s best to call or visit a Bank of Pontiac location and talk with a customer service representative.

Reordering the same check style?

You can call or visit a Bank of Pontiac location and talk with a customer service representative, or take advantage of our online check reordering service. If you choose to order online, be sure to have a sample check available for reference and your email address to confirm your order.

Deluxe Checks

You can access the Deluxe website either directly or via one of our web-links. If you do not have Internet access, use the Deluxe automated telephone system by dialing (877) 838-5287. Internet and telephone orders will be charged to your checking account and will appear on your monthly statement. The amount charged will vary depending on your preferred method of shipment.

• The checking account number of the account you are ordering checks for
• Your next starting check number
• Any changes you need to make to the check such as personal information, design or format.

Packaging for Personal Checks:

Starting in late summer 2007, personal checks will be mailed in all-new packaging. To meet changing Postal Service requirements, the traditional mailing carton is being replaced with a new streamlined package. This new package delivers the quality and security you expect - and inside the package, the easy-to-assemble flat box folds together to store checks.

Our check supplier, Deluxe, worked proactively with the U.S. Postal Service (USPS) to develop this new package that meets new postal regulations and helps keep mailing costs to a minimum. With the USPS significantly raising rates for three-dimensional bulk mail packages, switching to a flat package is a more cost-effective solution.

Identity Theft Prevention Tip:

• Never have your social security number or driver’s license imprinted on your check. It is best to provide that information to a requesting merchant at the time of a purchase rather than risk revealing that information should you lose or have your checkbook stolen.

Non-Standard Checks

• Not all checks are created the same. Sometimes the prices offered by other printing companies are too good to be true. By ordering through Bank of Pontiac and Deluxe, you are ensuring that you are getting the best quality for the most value. Our check processing equipment requires a certain level of quality in the inks used to print your bank information at the bottom of each check. Purchasing checks from companies that use substandard inks can risk delaying the processing of your checks.
• Some companies allow you to purchase personal checks with numbers higher than 9999. This is not advised. We are not liable for problems associated with nonstandard check numbers as our equipment is not designed to process personal check numbers of 10000 or higher.

Computer Generated Checks

• If you are creating checks from computer generated stock, please be sure to put the bank’s routing number, account and check number at the bottom of the checks. This makes it possible for our automated equipment to read your information. Improper placement of the bank information at the bottom of the check can cause delays in processing your check order. Should you have any questions about the placement of bank information, please call Bank of Pontiac at (815) 844-6155 and we will be happy to assist you.
• If you are printing your checks on a printer, please ensure the ink is of a high quality and there is sufficient quantity to print the necessary bank information at the bottom of the check. Checks can be delayed in processing if the ink is too light or is flawed to the point that our equipment cannot read the information.